Support

Need help with X Shield? Check the common questions below or get in touch.

Frequently Asked Questions

How do I install X Shield?

Visit the Chrome Web Store listing and click "Add to Chrome." The extension will start working on x.com immediately.

How do I toggle X Shield on or off?

Click the X Shield icon in your browser toolbar to open the popup. From there you can toggle the extension on or off, or switch between modes.

What is "Top 4" mode?

Top 4 mode shows only the 4 most recent posts in your feed, giving you a quick glance without the endless scroll.

Does X Shield work on Firefox or Safari?

X Shield is currently available for Chrome only. We may explore other browsers in the future.

Does X Shield collect my data?

No. X Shield makes zero network requests and stores nothing beyond your local preferences. See our privacy policy for details.

The extension isn't working on x.com. What should I do?

Try refreshing the page. If the issue persists, disable and re-enable the extension from chrome://extensions, or uninstall and reinstall it from the Chrome Web Store.

Still need help?

If your question isn't answered above, feel free to reach out. You can email us or leave a review on the Chrome Web Store and we'll get back to you.